Online Stress Management Therapy For Leaders In PA and NJ

FAQs

FAQs

Frequently Asked questions

Paying For Your Session

Modern Intervention Strategies is in-network with the following insurance providers:

  • Aetna
  • Anthem
  • Horizon Blue Cross Blue Shield of New Jersey
  • Cigna
  • United Health Care
  • Optum
  • Independence Blue Cross (IBX)
  • Highmark
    • For clients with these insurances, we will bill your insurance provider directly for services rendered.
  • Out-of-Network Insurance and Superbills:
    • For clients with insurance providers not listed above, we offer services as an out-of-network provider.
    • Superbills will be provided upon request for clients to submit to their insurance for potential reimbursement. A superbill is a detailed receipt of services provided, which you can submit to your insurance company.
  • Responsibility for Copays or Deductibles:
    • Clients are responsible for any copays or deductibles as per their insurance agreement.
    • Copays are due at the time of service. We will provide information on determining your copay or deductible amounts based on your insurance plan.
  • Mandatory Credit Card on File Policy:
    • All clients are required to have a credit card on file.
    • This card will only be charged for unpaid copays, deductibles, late cancellation/no-show fees, or if insurance denies a claim.
    • We adhere to strict confidentiality and security protocols to protect your credit card information.
  • $150 for individual therapy (insurance or out of pocket)
  • $175 for couples therapy (out of pocket only)
  • $220 for family therapy (out of pocket only)

Yes we do! Please see our Package Page for details about paying for 5, 10 or 15 sessions  (out of pocket only, no insurance). You can save between $50 and $150 over the total cost by paying out of pocket in advance, You’ll also get a free 30 minute consulation and other benefits.

We recommend contacting your insurance provider to understand your coverage. Key questions include asking about mental health service coverage, copay amounts, and the process for claim submission.

Private pay offers enhanced confidentiality as no records are shared with insurance companies, greater flexibility in therapy approaches, and often quicker appointment availability.

  1. 24-Hour Advance Notice Requirement:
  • Clients are required to provide a minimum of 24 hours notice to cancel or reschedule an appointment.
  • This notice can be given through:
    • Online Portal: Accessible at any time for convenient scheduling changes.
    • Phone: Call our dedicated line during business hours to inform us.
    • Email: Send a cancellation or rescheduling request in writing.
  1. Late Cancellation Fee:
  • A fee of $100 is charged for appointments canceled less than 24 hours in advance.
  • This fee compensates for the appointment slot that could be offered to another client.
  • Clear communication on this policy ensures clients are aware of these charges.
  1. No-Show Fee:
  • A no-show fee of $150 is charged for missed appointments without prior notification.
  • The first no-show due to an emergency may be waived, acknowledging unforeseen circumstances. Clarifying what constitutes an ’emergency’ for this purpose will be provided.
  • Subsequent no-shows will be charged the fee, encouraging commitment to scheduled therapy sessions.
  1. 15-Minute Grace Period:
  • A grace period of 15 minutes is allowed before an appointment is marked as a no-show.
  • If clients arrive within this period, the session will continue for the remaining scheduled time.
  • Clients are encouraged to inform the therapist or office if they anticipate being late.
  1. Policy on Late Arrivals:
  • Sessions that start late due to client delay will still end at the originally scheduled time.
  • This ensures that subsequent client sessions are not affected.
  • Clients are advised on punctuality to make the most of their therapy time.
  1. Overview of the Sliding Scale System:
  • Modern Intervention Strategies offers a sliding scale fee system to make Therapy accessible based on individual financial capabilities.
  • This system adjusts therapy fees by clients’ income levels, ensuring affordability.
  1. Eligibility Criteria:
  • The sliding scale is available to clients with certain income thresholds or experiencing financial hardships.
  • Specific criteria and exceptions will be outlined, allowing clients to assess their eligibility.
  1. Application Process for Adjusted Fees:
  • Accessing the Application: Clients can obtain the sliding scale application form from our website or office.
  • Required Documentation: Submit proof of income, such as recent pay stubs, tax returns, or a written statement of financial need.
  • Submission Details: Completed applications and supporting documents should be submitted to info@modivent.org
  1. Review and Approval Process:
  • Applications are reviewed confidentially with a standard processing time of 2 weeks.
  • The adjusted fee amount is determined based on the provided financial information.
  • Notification of the decision will be communicated to the client via email or phone.
  1. Confidentiality of Financial Information:
  • All financial information provided for the sliding scale application is treated with utmost confidentiality and used solely for determining fee adjustments.
  1. Renewal and Reassessment Process:
  • Adjusted fee arrangements are valid for six months.
  • Should the client’s financial circumstances change, information on the process for renewing or reassessing the fee will be provided.

Information About Therapy Sessions

Visit our booking page and follow these steps: Select the therapy type (individual or couples), choose a therapist, pick a date and time from the available slots. A confirmation email with instructions and a link to the online session will be sent to you.

The first session involves an assessment of your needs and goals. It’s a therapeutic conversation where you start to explore strategies and set the direction for your ongoing therapy.

Our intake process allows your therapist to gather more information about your needs so we can ensure we match you up with someone who best suits your needs. Because consistency is needed for transformation, our process will require you to commit to weekly sessions for the first two months as we embark upon anxiety treatment. The goal of us working together is for you to see results as soon as possible. 

Your therapist will collaborate with you to develop a treatment plan. This includes discussing your goals, challenges, and preferred therapy methods, ensuring a plan that’s tailored to your specific needs.

Therapy begins with an effort to connect with your mind and body so you can begin to shift your perspective. We will initially focus on noticing how your body feels so you begin to acknowledge how your emotions manifest physically. This psychoeducation will help you identify your emotions so that you can get comfortable with experiencing them rather than ignoring or avoiding them. 

Thereafter, we will explore how the way you experience life now is connected to your past and help you dig deeper into that. It’s possible that past events have affected your current self-esteem or thought patterns. 

Alongside therapy sessions, we offer a range of resources like worksheets, guided meditations, and articles, accessible through our website to complement and enhance your therapy experience.

  • If you need to switch therapists, you can request this change by contacting the office via phone or email. The process will be handled sensitively and confidentially.
  • Transition: In the case of a switch, relevant therapy notes and information will be transferred to the new therapist with my consent, ensuring continuity in my therapy journey.
  • No Penalty: There will be no penalties or additional charges for requesting a change in therapists.

Confidentiality And Client Support

We uphold strict confidentiality protocols. For private pay clients, this means no information is disclosed to third parties, ensuring your sessions and records remain entirely private.

You can see all our policies and procedures around confidentiality, privacy and other matters on our Policies page.

We offer detailed guidance for filling out intake paperwork and setting up the online portal, with customer support available for any technical or administrative queries.

If concerns about progress arise, we encourage an open dialogue with your therapist to adjust your treatment plan or explore other approaches. Client satisfaction and effectiveness of therapy are our top priorities.

Get in touch

Feel free to get in touch with us. We would love to hear from you.