Frequently Asked questions

Modern Intervention Strategies is in-network with the following insurance providers:

• Aetna
• Anthem
• Horizon Blue Cross Blue Shield of New Jersey
• Cigna
• United Health Care
• Optum
• Independence Blue Cross (IBX)
• Highmark

• • For clients with these insurances, we will bill your insurance provider directly for services rendered.
• Out-of-Network Insurance and Superbills:
  • For clients with insurance providers not listed above, we offer services as an out-of-network provider.
  • Superbills will be provided upon request for clients to submit to their insurance for potential reimbursement. A superbill is a detailed receipt of services provided, which you can submit to your insurance company.
• Responsibility for Copays or Deductibles:
  • Clients are responsible for any copays or deductibles as per their insurance agreement.
  • Copays are due at the time of service. We will provide information on determining your copay or deductible amounts based on your insurance plan.
• Mandatory Credit Card on File Policy:
  • All clients are required to have a credit card on file.
  • This card will only be charged for unpaid copays, deductibles, late cancellation/no-show fees, or if insurance denies a claim.
  • We adhere to strict confidentiality and security protocols to protect your credit card information.

• $150 for individual therapy (insurance or out of pocket)
• $175 for couples therapy (out of pocket only)
• $220 for family therapy (out of pocket only)

Yes we do! Please see our Package Page for details about paying for 5, 10 or 15 sessions  (out of pocket only, no insurance). You can save between $50 and $150 over the total cost by paying out of pocket in advance, You’ll also get a free 30 minute consulation and other benefits.

We recommend contacting your insurance provider to understand your coverage. Key questions include asking about mental health service coverage, copay amounts, and the process for claim submission.

Private pay offers enhanced confidentiality as no records are shared with insurance companies, greater flexibility in therapy approaches, and often quicker appointment availability.

1. 24-Hour Advance Notice Requirement:

• Clients are required to provide a minimum of 24 hours notice to cancel or reschedule an appointment.
• This notice can be given through:
  • Online Portal: Accessible at any time for convenient scheduling changes.
  • Phone: Call our dedicated line during business hours to inform us.
  • Email: Send a cancellation or rescheduling request in writing.

2. Late Cancellation Fee:

• A fee of $100 is charged for appointments canceled less than 24 hours in advance.
• This fee compensates for the appointment slot that could be offered to another client.
• Clear communication on this policy ensures clients are aware of these charges.

3. No-Show Fee:

• A no-show fee of $150 is charged for missed appointments without prior notification.
• The first no-show due to an emergency may be waived, acknowledging unforeseen circumstances. Clarifying what constitutes an ’emergency’ for this purpose will be provided.
• Subsequent no-shows will be charged the fee, encouraging commitment to scheduled therapy sessions.

4. 15-Minute Grace Period:

• A grace period of 15 minutes is allowed before an appointment is marked as a no-show.
• If clients arrive within this period, the session will continue for the remaining scheduled time.
• Clients are encouraged to inform the therapist or office if they anticipate being late.

5. Policy on Late Arrivals:

• Sessions that start late due to client delay will still end at the originally scheduled time.
• This ensures that subsequent client sessions are not affected.
• Clients are advised on punctuality to make the most of their therapy time.

1. Overview of the Sliding Scale System:

• Modern Intervention Strategies offers a sliding scale fee system to make Therapy accessible based on individual financial capabilities.
• This system adjusts therapy fees by clients’ income levels, ensuring affordability.

2. Eligibility Criteria:

• The sliding scale is available to clients with certain income thresholds or experiencing financial hardships.
• Specific criteria and exceptions will be outlined, allowing clients to assess their eligibility.

3. Application Process for Adjusted Fees:

• Accessing the Application: Clients can obtain the sliding scale application form from our website or office.
• Required Documentation: Submit proof of income, such as recent pay stubs, tax returns, or a written statement of financial need.
• Submission Details: Completed applications and supporting documents should be submitted to info@modivent.org

4. Review and Approval Process:

• Applications are reviewed confidentially with a standard processing time of 2 weeks.
• The adjusted fee amount is determined based on the provided financial information.
• Notification of the decision will be communicated to the client via email or phone.

5. Confidentiality of Financial Information:

• All financial information provided for the sliding scale application is treated with utmost confidentiality and used solely for determining fee adjustments.

6. Renewal and Reassessment Process:

• Adjusted fee arrangements are valid for six months.
• Should the client’s financial circumstances change, information on the process for renewing or reassessing the fee will be provided.